State Licensed, Bonded & Insured Craftsmen • Tallahassee, FL & Leon County

⏰ Mon–Fri: 8am–7pm | Sat: 9am–4pm
★ SERVICE AGREEMENT & WARRANTY TERMS ★

Terms & Conditions of Service

Transparent, honest, and reliable business practices. Please review our service agreements, warranties, property care commitments, and cancellation policies.

01

Website Use & Digital Agreement

By accessing and using this website (123.websitefirstdraft.com) or engaging Watson & Sons Carpentry for any repair, maintenance, carpentry, or remodeling services, you agree to comply with and be bound by the following terms and conditions. All content, imagery, logos, trademarks, and service descriptions are the intellectual property of Watson & Sons Carpentry and may not be reproduced without written consent.

02

Estimates, Scope of Work & Authorizations

All estimates provided by Watson & Sons Carpentry are based on visual inspection and initial project scope discussed with the client. Written estimates detail anticipated labor, specified materials, and expected scheduling windows. Work begins only upon explicit authorization (written or signed) from the property owner or authorized representative. If concealed conditions (such as hidden pipe leaks, structural rot, or out-of-code electrical wiring) are uncovered during work, our lead technician will pause and present a written change order for client approval before proceeding.

03

Pricing, Invoicing & Payment Terms

We maintain a strict policy of upfront, transparent pricing. Standard repair tasks are billed according to written upfront bids or clear hourly trade rates. Payment is due upon completion of the authorized work and client walkthrough inspection. For large-scale custom carpentry, kitchen, or bathroom remodeling projects requiring custom materials or extended timelines, a deposit covering materials may be required prior to commencement. We accept major credit cards, bank transfers, and verified electronic payments.

04

The Done Right Guarantee® (1-Year Workmanship Warranty)

Watson & Sons Carpentry proudly stands behind all labor with our signature Done Right Guarantee®. We warrant all craftsmanship and installation services against defects in workmanship for a period of one (1) full year from the date of completion. If any repair or installation completed by our team fails due to improper workmanship within the warranty period, we will return to repair or correct the item at zero additional cost to the homeowner. This warranty excludes normal wear and tear, abuse, client-supplied defective fixtures, acts of nature, or alterations made by third parties.

05

Homeowner & Property Owner Obligations

To ensure safe, efficient, and timely completion of your project, property owners agree to provide safe access to the work area, ensure electrical power and running water are available on site, secure domestic pets away from the active work zone, and disclose any known property hazards (including asbestos, lead paint, or hidden electrical conduits). Our technicians utilize floor runners, dust control, and protective containment to treat your property with the utmost care.

06

Cancellation & Rescheduling Policy

We understand that personal schedules can change. If you need to reschedule or cancel a scheduled service appointment, we kindly request at least twenty-four (24) hours advance notice so that our mobile technicians can be reassigned to other waiting clients. For exterior projects (such as exterior painting or roofline lighting), Watson & Sons reserves the right to reschedule in the event of inclement Florida weather (rain, high winds, lightning) to maintain technician safety and coating integrity.

07

Licensing, Bond & Commercial General Liability Insurance

Watson & Sons Carpentry operates in full compliance with the laws of the State of Florida and the regulations of Leon County. We maintain $2,000,000 in comprehensive commercial general liability coverage, commercial auto insurance on all service vehicles, and full workers’ compensation coverage on all employees. Certificates of insurance are available upon client request.

08

Official Contact Information & Dispute Resolution

Should you have any questions regarding these terms, our warranties, or a specific service invoice, please contact our dispatch office directly. All disputes arising from or relating to our services shall be addressed in good faith and governed by the laws of the State of Florida with jurisdiction in Leon County. Official correspondence: Watson & Sons Carpentry, Tallahassee, FL 32308. Phone: (850) 508-9711. Email: support@brooksbrosconsulting.com.

Have Questions Regarding Our Terms or Warranty?

Our dispatch team is happy to review any project questions or warranty inquiries. Call (850) 508-9711 or email support@brooksbrosconsulting.com.